8x8 - Partner
One platform. Every communications experience.
Workair is proud to partner with 8×8. We are one of their top APEX-level partners.
Workair is proud to be an 8x8 APEX Partner.
Communications for the Customer Obsessed
Empower every employee globally with 8x8
If everybody is responsible for customer experience, you’d better give everybody the capabilities they need to be successful, from the front desk to the contact centre and beyond. In other words, equip every role across the organisation with XCaaS.
Intelligent cross-platform insights and analytics
Make better decisions with unified journey analytics across all your employee and customer interaction channels.
- Real-time organization-wide reporting
- Recording, coaching, and speech analytics
- AI-powered insights and workflows
Reliable global communications from a single vendor
With a single point of accountability, get the security, reliability, and peace of mind you deserve from a trusted partner.
- 99.999% Platform-wide uptime SLA
- One governance, security, and data privacy model
- 35+ cloud regions
- 24/7 expert technical support
Features of 8x8
Empower every employee, delight every customer, and power business agility.
Contact center
Delight customers and empower employees with AI-powered workflows for every interaction.
Business phone
Put your business on the map with local numbers and global connectivity from one easy app.
Video meetings
Crush your next 1:1 or all-hands meeting in HD video with desktop and mobile screen-sharing.
Team chat
Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.
Communication APIs
Engage customers on their terms through SMS, voice, video, and chat apps.
An open integration framework that accelerates every workflow
Easily connect popular business and CRM apps, and help your teams achieve new levels of productivity without complexity or cost.
8x8 is an 11x Leader in the Gartner® Magic Quadrant™ for UCaaS, Worldwide.
